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	<title>Comments on: Uh-oh&#8230;Mint.com isn&#8217;t looking so good</title>
	<atom:link href="http://ryanwaggoner.com/2008/09/uh-ohmintcom-isnt-looking-so-good/feed/" rel="self" type="application/rss+xml" />
	<link>http://ryanwaggoner.com/2008/09/uh-ohmintcom-isnt-looking-so-good/</link>
	<description>A web entrepreneur creating value through social media</description>
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		<title>By: Michele</title>
		<link>http://ryanwaggoner.com/2008/09/uh-ohmintcom-isnt-looking-so-good/comment-page-1/#comment-3619</link>
		<dc:creator>Michele</dc:creator>
		<pubDate>Fri, 19 Jun 2009 05:21:46 +0000</pubDate>
		<guid isPermaLink="false">http://ryanwaggoner.com/2008/09/uh-ohmintcom-isnt-looking-so-good/#comment-3619</guid>
		<description>Thank you for this post. Recently I&#039;ve started on a path to build a budgeting website to be of assistance to people around the world. Before I decided to create the site, I didn&#039;t know what other sites existed. I googled and found both Mint and Mvelopes. I have a problem with Mint for a lot of the reasons you listed and with Mvelopes for its high cost. I hope to launch my site in the next few months and will let you know when we go live.
Thank you for reminding me with your post that the service I plan to provide is lacking in the current tools and is sought after.</description>
		<content:encoded><![CDATA[<p>Thank you for this post. Recently I&#8217;ve started on a path to build a budgeting website to be of assistance to people around the world. Before I decided to create the site, I didn&#8217;t know what other sites existed. I googled and found both Mint and Mvelopes. I have a problem with Mint for a lot of the reasons you listed and with Mvelopes for its high cost. I hope to launch my site in the next few months and will let you know when we go live.<br />
Thank you for reminding me with your post that the service I plan to provide is lacking in the current tools and is sought after.</p>
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		<title>By: David</title>
		<link>http://ryanwaggoner.com/2008/09/uh-ohmintcom-isnt-looking-so-good/comment-page-1/#comment-1553</link>
		<dc:creator>David</dc:creator>
		<pubDate>Tue, 07 Apr 2009 14:21:16 +0000</pubDate>
		<guid isPermaLink="false">http://ryanwaggoner.com/2008/09/uh-ohmintcom-isnt-looking-so-good/#comment-1553</guid>
		<description>I agree.  Mvelopes is hard to use, yet it is the best option right now.  I may look into NeoWare...however, the fact I have to upload my statement (4 steps) makes me wary.

The Envelope model is great, keeps us from spending more than we make...there just isn&#039;t a great digital solution yet that

a) automatically uploads transactions

b) has a usable, speedy interface

c) uses the envelopes model

If NeoWare creator is reading: I like your model, your layout looks great (and usable).  Maybe you can shed some light on the &quot;uploading of statements&quot;.  Is that something we have to do weekly/daily in order for us to be on top of our spending?  If that is the case, is there something in the works to automatically sync transactions?

Thanks!</description>
		<content:encoded><![CDATA[<p>I agree.  Mvelopes is hard to use, yet it is the best option right now.  I may look into NeoWare&#8230;however, the fact I have to upload my statement (4 steps) makes me wary.</p>
<p>The Envelope model is great, keeps us from spending more than we make&#8230;there just isn&#8217;t a great digital solution yet that</p>
<p>a) automatically uploads transactions</p>
<p>b) has a usable, speedy interface</p>
<p>c) uses the envelopes model</p>
<p>If NeoWare creator is reading: I like your model, your layout looks great (and usable).  Maybe you can shed some light on the &#8220;uploading of statements&#8221;.  Is that something we have to do weekly/daily in order for us to be on top of our spending?  If that is the case, is there something in the works to automatically sync transactions?</p>
<p>Thanks!</p>
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		<title>By: Ron</title>
		<link>http://ryanwaggoner.com/2008/09/uh-ohmintcom-isnt-looking-so-good/comment-page-1/#comment-847</link>
		<dc:creator>Ron</dc:creator>
		<pubDate>Thu, 12 Feb 2009 17:22:01 +0000</pubDate>
		<guid isPermaLink="false">http://ryanwaggoner.com/2008/09/uh-ohmintcom-isnt-looking-so-good/#comment-847</guid>
		<description>Ryan, 

Thanks for the post about Mint and Mvelopes.  I came here looking for info on entering manual transactions at Mint.com, and have been disappointed that such a great interface and system (including the iPhone App) doesn&#039;t have more flexibility as Mvelopes does.  I hadn&#039;t heard of Mvelopes before coming here, but it looks like it has a terrific feature set.  I would gladly pay $13.xx/month for these features, but there are a few deal breakers - here&#039;s why I won&#039;t use Mvelopes:

1) Flash interface - Get serious.  I think it&#039;s amazing they were able to build such a robust data driven system with the buggiest software platform out there, but I just can&#039;t trust it when I can&#039;t even access it with limited browsers (such as Safari on the iPhone - If point two were addressed well, I might consider forgetting about this issue) 

2) No iPhone app.  There is a mobile and smartphone option...there&#039;s no SMARTphone if not an iPhone.  I don&#039;t make decisions in front of a computer screen, I do it on the go.  If I can&#039;t access my current financial pulse from my handset, I&#039;m going elsewhere

3) Customer sentiment: It seems everybody loves the features of Mvelopes, but feel that isn&#039;t enough - they are looking for a system that looks/feels like Mint.com, and I see why.  Mint is beautiful, and they have thought about the full user experience, not just the technical ability of the software (unfortunately, their aim of 100% effortless tracking is not the direction I need).  This is a critical factor in software selection for me.  If I wanted a crappy Windows-looking convoluted bloatware ridden software experience, I wouldn&#039;t be looking for a replacement for Quicken, the king of accounting trashware.  

The ironic part about #3 is that I agree with Mint&#039;s overall mantra of effortless tracking.  Where Quicken makes you do EVERYTHING, and makes it a pain in the ***, Mint wants you to trust IT to do everything.  I want Mint to do everything - RIGHT - but give me 5-10% more control than I have now to make modifications if I feel I need to.  With that little bit of control, I&#039;d add the occasional custom or cash transactions, and manage an envelope budget system.  Otherwise, I think it&#039;s killer that Mint is so simple and clean.  

Hopefully either Mint or Mvelopes comes through soon.</description>
		<content:encoded><![CDATA[<p>Ryan, </p>
<p>Thanks for the post about Mint and Mvelopes.  I came here looking for info on entering manual transactions at Mint.com, and have been disappointed that such a great interface and system (including the iPhone App) doesn&#8217;t have more flexibility as Mvelopes does.  I hadn&#8217;t heard of Mvelopes before coming here, but it looks like it has a terrific feature set.  I would gladly pay $13.xx/month for these features, but there are a few deal breakers &#8211; here&#8217;s why I won&#8217;t use Mvelopes:</p>
<p>1) Flash interface &#8211; Get serious.  I think it&#8217;s amazing they were able to build such a robust data driven system with the buggiest software platform out there, but I just can&#8217;t trust it when I can&#8217;t even access it with limited browsers (such as Safari on the iPhone &#8211; If point two were addressed well, I might consider forgetting about this issue) </p>
<p>2) No iPhone app.  There is a mobile and smartphone option&#8230;there&#8217;s no SMARTphone if not an iPhone.  I don&#8217;t make decisions in front of a computer screen, I do it on the go.  If I can&#8217;t access my current financial pulse from my handset, I&#8217;m going elsewhere</p>
<p>3) Customer sentiment: It seems everybody loves the features of Mvelopes, but feel that isn&#8217;t enough &#8211; they are looking for a system that looks/feels like Mint.com, and I see why.  Mint is beautiful, and they have thought about the full user experience, not just the technical ability of the software (unfortunately, their aim of 100% effortless tracking is not the direction I need).  This is a critical factor in software selection for me.  If I wanted a crappy Windows-looking convoluted bloatware ridden software experience, I wouldn&#8217;t be looking for a replacement for Quicken, the king of accounting trashware.  </p>
<p>The ironic part about #3 is that I agree with Mint&#8217;s overall mantra of effortless tracking.  Where Quicken makes you do EVERYTHING, and makes it a pain in the ***, Mint wants you to trust IT to do everything.  I want Mint to do everything &#8211; RIGHT &#8211; but give me 5-10% more control than I have now to make modifications if I feel I need to.  With that little bit of control, I&#8217;d add the occasional custom or cash transactions, and manage an envelope budget system.  Otherwise, I think it&#8217;s killer that Mint is so simple and clean.  </p>
<p>Hopefully either Mint or Mvelopes comes through soon.</p>
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		<title>By: Susan</title>
		<link>http://ryanwaggoner.com/2008/09/uh-ohmintcom-isnt-looking-so-good/comment-page-1/#comment-827</link>
		<dc:creator>Susan</dc:creator>
		<pubDate>Sat, 07 Feb 2009 00:28:28 +0000</pubDate>
		<guid isPermaLink="false">http://ryanwaggoner.com/2008/09/uh-ohmintcom-isnt-looking-so-good/#comment-827</guid>
		<description>Thanks so much for this post. I&#039;m a current Mvelopes user and was just revisiting my options for switching due to it&#039;s high cost and bad interface.  You&#039;ve saved me the time of switching and trying out Mint for myself.  I&#039;ll just stick with Mvelopes for now and wait until they improve their site or someone else comes out with a similar concept that&#039;s better.</description>
		<content:encoded><![CDATA[<p>Thanks so much for this post. I&#8217;m a current Mvelopes user and was just revisiting my options for switching due to it&#8217;s high cost and bad interface.  You&#8217;ve saved me the time of switching and trying out Mint for myself.  I&#8217;ll just stick with Mvelopes for now and wait until they improve their site or someone else comes out with a similar concept that&#8217;s better.</p>
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		<title>By: Elizabeth</title>
		<link>http://ryanwaggoner.com/2008/09/uh-ohmintcom-isnt-looking-so-good/comment-page-1/#comment-777</link>
		<dc:creator>Elizabeth</dc:creator>
		<pubDate>Thu, 15 Jan 2009 06:24:04 +0000</pubDate>
		<guid isPermaLink="false">http://ryanwaggoner.com/2008/09/uh-ohmintcom-isnt-looking-so-good/#comment-777</guid>
		<description>PERFECT!  Thank you so much -- this is exactly what I was needing to decide.  I agree with everything you Rick, and Steve have said.  So it looks like I&#039;ll stick with Mvelopes.  

I, too, looked at mint.com last year, but saw that it was about tracking the past instead of planning for the future, although it was a slick and cute (I love green) site and Mvelopes is a pain to use and looks like Windows 98.  My friend just e-mailed me saying that they&#039;d added budgeting, but WTF, no manual transactions?  Adding the manual transactions as you spend (for which mobile Mvelopes is key) is the only way to really power-use Mvelopes.  

It&#039;s pretty clear from the cons you guys have mentioned that you&#039;re getting what you pay for with mint.com.  Since they are free, they&#039;ve made the site for them, hence no/limited customizable categories.  They are collecting your spending habits for their own purposes and are doing you the favor of letting you look at your spending habits, too.  Mvelopes, on the other hand, is designed for the user (to use, not necessarily to look at).</description>
		<content:encoded><![CDATA[<p>PERFECT!  Thank you so much &#8212; this is exactly what I was needing to decide.  I agree with everything you Rick, and Steve have said.  So it looks like I&#8217;ll stick with Mvelopes.  </p>
<p>I, too, looked at mint.com last year, but saw that it was about tracking the past instead of planning for the future, although it was a slick and cute (I love green) site and Mvelopes is a pain to use and looks like Windows 98.  My friend just e-mailed me saying that they&#8217;d added budgeting, but WTF, no manual transactions?  Adding the manual transactions as you spend (for which mobile Mvelopes is key) is the only way to really power-use Mvelopes.  </p>
<p>It&#8217;s pretty clear from the cons you guys have mentioned that you&#8217;re getting what you pay for with mint.com.  Since they are free, they&#8217;ve made the site for them, hence no/limited customizable categories.  They are collecting your spending habits for their own purposes and are doing you the favor of letting you look at your spending habits, too.  Mvelopes, on the other hand, is designed for the user (to use, not necessarily to look at).</p>
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		<title>By: Rick</title>
		<link>http://ryanwaggoner.com/2008/09/uh-ohmintcom-isnt-looking-so-good/comment-page-1/#comment-704</link>
		<dc:creator>Rick</dc:creator>
		<pubDate>Sun, 28 Dec 2008 17:59:22 +0000</pubDate>
		<guid isPermaLink="false">http://ryanwaggoner.com/2008/09/uh-ohmintcom-isnt-looking-so-good/#comment-704</guid>
		<description>Steve,
This is the best info I&#039;ve seen on the pros/cons of mint. I signed up for mint two days ago and customized my family budget w/ their new sub-category feature. This is a new feature since your original post—i.e. the ability to add customizable categories—mint calls them “sub-categories” b/c they still must live under one of their original (unchangeable) categories. Kudos to mint for adding these new customizable “sub-categories”. This has allowed me to replicate on mint the exact budget categories that I use in Quicken desktop. 

Drawbacks (you’ve stated them all but some are worth underscoring):

1. ORGANIZING BUDGET CATEGORIES. Now I have on Mint a monthly budget that matches all of my Quicken categories BUT it’s all out of order. Mint automatically orders the budget categories from the most expensive monthly category to the least expensive. So when you look at my budget, Mortgage is at the top of the list followed by Groceries, followed by Property Taxes, followed by Utilities, followed by Orthodontist, followed by Auto Insurance, followed by Dining Out… I have 53 budget categories so this looks like one big mess. Mint needs to add functionality that would allow people to group “like categories” together (all of my Home categories would be together, all of my Auto categories would be together, etc.).

2. THERE IS NO WAY TO ENTER TRANSACTIONS MANUALLY. It may just be me but it seems that every once in a while there’s a quirk in the system with downloading my online transactions. What if Mint misses a transaction? There’s no way to manually enter it. Maybe Mint has found a way to ensure that 100% of your transactions will perfectly download from each institution 100% of the time. Again, I could be mistaken about this.

Summary

Mint is definitely not a way to manage your cash since it does not have any intelligence about what your money looks like right now (it doesn’t know what you just purchased this morning or yesterday) or what your money is about to look like several days from now. Instead, Mint gives you an almost brilliant “after-the-fact” look at what “already” happened to your money. Smart Mint users will hopefully use these “after-the-fact” snapshots to rein in their (our) out-of-control spending habits in many areas that they (we) were once blind to.

Again, Mint provides a great snapshot of where your money went and this will be a huge advantage for the overwhelming majority of people in the world who would never take time to get a grasp on their personal finances if it took even the slightest effort (let’s face it, we’re all pretty lazy).</description>
		<content:encoded><![CDATA[<p>Steve,<br />
This is the best info I&#8217;ve seen on the pros/cons of mint. I signed up for mint two days ago and customized my family budget w/ their new sub-category feature. This is a new feature since your original post—i.e. the ability to add customizable categories—mint calls them “sub-categories” b/c they still must live under one of their original (unchangeable) categories. Kudos to mint for adding these new customizable “sub-categories”. This has allowed me to replicate on mint the exact budget categories that I use in Quicken desktop. </p>
<p>Drawbacks (you’ve stated them all but some are worth underscoring):</p>
<p>1. ORGANIZING BUDGET CATEGORIES. Now I have on Mint a monthly budget that matches all of my Quicken categories BUT it’s all out of order. Mint automatically orders the budget categories from the most expensive monthly category to the least expensive. So when you look at my budget, Mortgage is at the top of the list followed by Groceries, followed by Property Taxes, followed by Utilities, followed by Orthodontist, followed by Auto Insurance, followed by Dining Out… I have 53 budget categories so this looks like one big mess. Mint needs to add functionality that would allow people to group “like categories” together (all of my Home categories would be together, all of my Auto categories would be together, etc.).</p>
<p>2. THERE IS NO WAY TO ENTER TRANSACTIONS MANUALLY. It may just be me but it seems that every once in a while there’s a quirk in the system with downloading my online transactions. What if Mint misses a transaction? There’s no way to manually enter it. Maybe Mint has found a way to ensure that 100% of your transactions will perfectly download from each institution 100% of the time. Again, I could be mistaken about this.</p>
<p>Summary</p>
<p>Mint is definitely not a way to manage your cash since it does not have any intelligence about what your money looks like right now (it doesn’t know what you just purchased this morning or yesterday) or what your money is about to look like several days from now. Instead, Mint gives you an almost brilliant “after-the-fact” look at what “already” happened to your money. Smart Mint users will hopefully use these “after-the-fact” snapshots to rein in their (our) out-of-control spending habits in many areas that they (we) were once blind to.</p>
<p>Again, Mint provides a great snapshot of where your money went and this will be a huge advantage for the overwhelming majority of people in the world who would never take time to get a grasp on their personal finances if it took even the slightest effort (let’s face it, we’re all pretty lazy).</p>
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		<title>By: Steve</title>
		<link>http://ryanwaggoner.com/2008/09/uh-ohmintcom-isnt-looking-so-good/comment-page-1/#comment-553</link>
		<dc:creator>Steve</dc:creator>
		<pubDate>Sat, 25 Oct 2008 02:31:38 +0000</pubDate>
		<guid isPermaLink="false">http://ryanwaggoner.com/2008/09/uh-ohmintcom-isnt-looking-so-good/#comment-553</guid>
		<description>Ryan, thanks for blogging your thoughts and experiences about Mvelopes and Mint. I have the exact same opinions as you -- Mvelopes has the right model but it&#039;s a drag to use, and Mint looks really good (and fast!) but is missing key features, not the least of which is envelope budgeting. Like you, I&#039;m paying for Mvelopes but hoping for a spiffier option.

I&#039;m very intrigued that Nick Thomas posted a response. When he says &quot;innovative and cool projects in the lab coming soon&quot; it hard to believe that would include replacing the painfully  slow Flash interface.  That would be such a huge change of the type that companies rarely make. New features bolted onto the current platform aren&#039;t going to help, no matter how innovative and cool they are.

Best regards,
Steve</description>
		<content:encoded><![CDATA[<p>Ryan, thanks for blogging your thoughts and experiences about Mvelopes and Mint. I have the exact same opinions as you &#8212; Mvelopes has the right model but it&#8217;s a drag to use, and Mint looks really good (and fast!) but is missing key features, not the least of which is envelope budgeting. Like you, I&#8217;m paying for Mvelopes but hoping for a spiffier option.</p>
<p>I&#8217;m very intrigued that Nick Thomas posted a response. When he says &#8220;innovative and cool projects in the lab coming soon&#8221; it hard to believe that would include replacing the painfully  slow Flash interface.  That would be such a huge change of the type that companies rarely make. New features bolted onto the current platform aren&#8217;t going to help, no matter how innovative and cool they are.</p>
<p>Best regards,<br />
Steve</p>
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		<title>By: JonKepler.com - Blog</title>
		<link>http://ryanwaggoner.com/2008/09/uh-ohmintcom-isnt-looking-so-good/comment-page-1/#comment-336</link>
		<dc:creator>JonKepler.com - Blog</dc:creator>
		<pubDate>Sun, 21 Sep 2008 00:53:04 +0000</pubDate>
		<guid isPermaLink="false">http://ryanwaggoner.com/2008/09/uh-ohmintcom-isnt-looking-so-good/#comment-336</guid>
		<description>&lt;strong&gt;Weekend Edition VII: Links of the Week...&lt;/strong&gt;

Here are a few interesting articles and videos that I&#039;ve collected over the past week....</description>
		<content:encoded><![CDATA[<p><strong>Weekend Edition VII: Links of the Week&#8230;</strong></p>
<p>Here are a few interesting articles and videos that I&#8217;ve collected over the past week&#8230;.</p>
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		<title>By: Nick Thomas</title>
		<link>http://ryanwaggoner.com/2008/09/uh-ohmintcom-isnt-looking-so-good/comment-page-1/#comment-310</link>
		<dc:creator>Nick Thomas</dc:creator>
		<pubDate>Fri, 19 Sep 2008 17:17:22 +0000</pubDate>
		<guid isPermaLink="false">http://ryanwaggoner.com/2008/09/uh-ohmintcom-isnt-looking-so-good/#comment-310</guid>
		<description>Ryan. Thanks for the encouragement and the feedback. We at Finicity (the makers of Mvelopes) are listening and have some very innovative and cool projects in the lab coming soon to our subscribers that address your feedback. Stay tuned. In the mean-time, we continue to strive to prove our value to customers through consistent improvements to our service. I&#039;d welcome a direct phone call from you or any or your readers with ideas on how we can improve at (801)984-4210. 

-Nick Thomas
Co-founder and COO of Finicity, the makers of Mvelopes.</description>
		<content:encoded><![CDATA[<p>Ryan. Thanks for the encouragement and the feedback. We at Finicity (the makers of Mvelopes) are listening and have some very innovative and cool projects in the lab coming soon to our subscribers that address your feedback. Stay tuned. In the mean-time, we continue to strive to prove our value to customers through consistent improvements to our service. I&#8217;d welcome a direct phone call from you or any or your readers with ideas on how we can improve at (801)984-4210. </p>
<p>-Nick Thomas<br />
Co-founder and COO of Finicity, the makers of Mvelopes.</p>
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